Return and Refund Policy for appearancedesignstudio.com
Thank you for shopping at appearancedesignstudio. This document governs all returns and exchanges (as defined below) of joshi alwin (“appearancedesignstudio.com”). If, for any reason, you are not completely satisfied with your purchase, we invite you to carefully review our Return and Refund Policy. joshi alwin reserves the right to modify this Return and Refund Policy, in whole or in part, at any time at its sole discretion.
Refund Policy
If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns. The following terms are applicable for any products that you’ve purchased from us. We will initiate refund within 5 to 7 Business Days.
Interpretation and Definitions
Interpretation
The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
Definitions
For the purposes of this Return and Refund Policy we establish the following definitions:
- “Products” means all products and services sold at appearancedesignstudio.com.
- “Customer” means end user customers that purchase directly from distributors or wholesalers.
- “Company” (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to appearancedesignstudio
- “Orders” refers to your requests to purchase a Product from us.
- “Website” refers to appearancedesignstudio, accessible at appearancedesignstudio.com.
- “You” refers to the individual using our Service, or the company or legal entity on whose behalf such an individual is using the Service, as applicable.
What’s appearancedesignstudio Return and Refund Policy?
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please follow the return & refund process below to proceed with your claim.
Return Policy Exceptions
- Only regular priced items may be refunded. Sale items are non-refundable
Return & Refund Process
If your purchase is eligible for a return or exchange, please make sure that you follow the steps below to start the return process.
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Notify us
Please notify us as soon as possible of your intention to return or exchange an item. You can notify us:
- By email: appearancedesignstudio@gmail.com
We will contact you via email if we have any questions or concerns regarding your Return & Refund request.
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Ship it back
The following does not apply to the sale of digital products. If you purchased a digital product or service, please proceed to Step 3.
Please ship the item(s) back to Us. You are responsible for the cost and risk associated with shipping the returned item(s) so make sure you use a reliable shipping company. Ship the item you wish to return to the following address:
We cannot be held responsible for items damaged or lost in transit, so please make sure you ask the shipping company for the proper tracking information when shipping your items.
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Inspection & Refund
Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment. If you requested an exchange, we’ll ship the replacement item to your address within 24 hours of processing your return.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us
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